Production Lead Time Standard production time for custom and bulk orders typically ranges from weeks after design approval and advance payment, depending on order quantity and customization complexity.
Shipping Methods We offer shipping via:
Air Freight (faster, recommended for smaller/urgent orders)
Sea Freight (cost-effective for large bulk orders)
Shipping method and cost will be confirmed at the time of quotation based on order size and destination.
Incoterms Orders are shipped based on agreed Incoterms (e.g., FOB, CIF, EXW), which will be specified in your final order confirmation.
Customs & Duties Buyers are responsible for any import duties, taxes, or customs clearance fees applicable in their destination country.
Delivery Timeline Estimated delivery time will be provided along with your order confirmation and may vary based on destination and shipping method chosen.
Damaged or Defective Goods If your shipment arrives damaged or with manufacturing defects, please contact us delivery with photos/videos of the issue, and our team will review your claim for replacement or resolution.
