s a custom manufacturer, Boyka Fightwears does not offer refunds in the same way a retail store would, since all products are made-to-order based on client specifications. This policy outlines how payments, cancellations, and disputes are handled.
Advance Payment
A percentage of advance payment is required to confirm and begin production of any order, as agreed during the quotation stage.
Balance Payment
The remaining balance is due before shipment, unless otherwise agreed in writing.
Order Cancellation
Orders may be cancelled before production begins, subject to deduction of any costs already incurred (design, sampling, material sourcing).
Once production has started, cancellations may not be eligible for a refund of the advance payment.
Sample Charges
Sample costs, if applicable, are non-refundable, as they cover material and labor used in producing the sample.
Quality Disputes
If a completed order does not match the approved specifications/design, please contact us days of delivery. We will review the case and offer a resolution such as rework, partial credit, or replacement, depending on the nature of the issue.
Contact for Payment Queries For any payment or order-related questions, contact us at info@boykafightwears.com or +34661387772.
